Thursday, March 25, 2010

IRCTC Indian Railway

Railways were first introduced to India in 1853. Indian Railways has one of the largest and busiest rail networks in the world.

IRCTCIndian Railway

Indian Railways operates about 9,000 passenger trains and daily 20 million passengers transporting and The Indian Railways owns over 200,000 freight Trains and daily 20 million passengers transporting. India, covers more than 6,909 railway stations over a complete route length of around than 63,327 kilometres. around 50,000 coaches and 8,000 locomotives.

Indian Railway
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softbranch said...

I have an IRCTC account which is locked second time.
When i tried to reset the password through forget password link, it asks User id, question and Answer. I provided all the details and it throws an error "Answer is Incorrect". This happend second time and both the times i tried to login through the actual password.
I waited for a week and there was no response from IRCTC customer care. I called them up on 24 Hrs. Customer Support at 011-23340000 and it took about 12 calls to make them understand about the issue. When ever i called up the customer support the person attnding the call will redirect me to someone else after listening to my detail and again i need to explain whole story, inshort that was waste of time and money.
I sent an email at also submit at and got an automated email as Ticket Confirmation for the request.
IRCTC should hire service and satisfaction oriented support executives so that it a common man has no pain of wasting time and money.

Can someone please help me.

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